Under this most recent of five contracts with the Federal Aviation Administration (FAA) – from 1987 to the present – ADC LTD NM has provided three shifts of armed security officers for Air Route Traffic Control Centers (ARTCC) on a 24-hour, seven-days-a-week basis. ADC has furnished all cleared personnel, equipment, supplies, uniforms, training and certification, weapons and ammunition, and supervision needed to perform the security services required by the FAA.
ADC’s personnel monitor and control access to the ARTCCs, issue parking permits and visitor passes, and patrol the facility and its premises. They also escort visitors, delivery truck drivers, and contractor and maintenance personnel into the facility. Security officers who escort visitors into the facility remain with them until they are released to the appropriate badged FAA official, or they exit the premises. Only cleared and properly authorized persons are allowed to enter where the air controllers work. Our guards make rounds throughout the FAA facility, checking for vaults or doors not properly closed, turning off electrical appliances, and checking and restocking first aid kits. They check all facility fencing and report any signs of attempted intrusion, suspicious objects, or vehicles left unattended in adjoining residential neighborhoods. In addition, ADC security officers may conduct vehicle inspections. All packages delivered to this facility are inspected and screened before they are forwarded to the addressee. ADC guards have escorted FAA employees out of the ARTCCs upon request by FAA officials.
ADC has gone above and beyond contract requirements in handling emergencies and responding to levels of alert by providing extra guards we keep on-call. All administrative matters are handled without delay. Our management team responds to any needs, keeping our security officers responsive and professional.