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How to Address a Discrepancy on a Background Check

If you’ve ever had a job offer or lease held up because of something that didn’t look right on your background check, you’re not alone. Errors in background check reports are more common than most people realize—and they can derail opportunities if left unresolved.

Whether it’s a mismatched address, inaccurate employment history, or a criminal record that doesn’t belong to you, a discrepancy on a background check can have serious consequences. The good news: you have the right to dispute inaccurate information and correct your record.

This guide walks you through common background check discrepancies, their causes, and what to do when something shows up that doesn’t belong there.

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Common Background Check Discrepancies

Some of the most frequently reported errors include:

  • Address Discrepancies: An unfamiliar or outdated address may raise questions about your identity or location history.
  • Employment Mismatches: Incorrect dates or job titles that don’t match your actual work history.
  • Criminal Record Errors: Offenses that were dismissed, expunged, or never yours to begin with.
  • Education or Licensing Inaccuracies: Missing or misstated academic credentials.
  • Incomplete Court Records: Reports that omit case dismissals or legal resolutions.

Even small mistakes can appear suspicious during employment screening. That’s why accuracy matters—and why it’s worth taking steps to fix any discrepancies before they escalate.

Why Do These Errors Happen?

Most background checks compile data from multiple sources—including public databases, previous employers, and third-party vendors. Here’s where things can go wrong:

  • Data Entry Errors: A mistyped Social Security number or name can pull in the wrong person’s records.
  • Outdated Records: Some databases don’t update frequently and may list old employment or legal information.
  • Mixed Files: If you have a common name or have changed your name, your file may include someone else’s information.
  • Unverified Sources: Some screening providers rely on incomplete or unverified data, leading to false positives.

For a closer look at how to vet screening providers, see: How to Find the Best Background Check Company for Your Business.

What to Do if There’s a Discrepancy on Your Background Check

1. Request a Copy of Your Report

Under the Fair Credit Reporting Act (FCRA), you have the right to access any background report used to make a decision about you. Ask the employer or landlord which agency performed the check and request a full copy.

2. Review the Report Carefully

Look for:

  • Inaccurate names, aliases, or addresses
  • Job history errors
  • Criminal charges that don’t belong to you
  • Omitted or outdated case outcomes

Refer to court records from the National Archives if you need to validate or correct public record information.

3. Gather Documentation

To support your case, collect:

  • Pay stubs, W-2s, or employment letters
  • Diplomas, transcripts, or licenses
  • Court documents showing expungement, dismissal, or resolution
  • Proof of residence (utility bills, leases, etc.)

4. Dispute the Error with the Background Check Company

File a dispute directly with the screening agency. Be clear, factual, and include supporting documentation. According to the Consumer Financial Protection Bureau (CFPB), companies must investigate disputes within 30 days.

Also see the CFPB’s guide on how to dispute an error.

5. Follow Up and Confirm Corrections

Track communication, keep copies of all correspondence, and confirm when the issue is resolved. Once corrected, request a fresh copy of your report for your records.

Frequently Asked Questions

What happens if there is a discrepancy on a background check?

Employers or landlords may delay or rescind their decision. But you have the legal right to dispute and correct inaccurate information.

Potentially, yes—but employers must notify you and provide a copy of the report before taking adverse action.

Most disputes are resolved within 30 days if properly documented.

Yes, but be proactive. Address known discrepancies early, and keep documentation ready to support your case.

Absolutely. Both are protected under the FCRA and must be accurate. For more, visit our guide on checking a job applicant’s credit score.

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Choose a Background Check Partner You Can Trust

 

Whether you’re reviewing your own report or screening applicants, accuracy matters. At ADC LTD NM, we specialize in compliant, high-accuracy background check services designed for employers who can’t afford mistakes.

From federal contractors to small businesses, we help teams make smarter, more informed decisions—and we support individuals through the correction process when errors occur.

Need help navigating a report discrepancy? Contact us today or explore our full range of background screening services to protect your business and your future.